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Case Study Healthcare

HIPAA-Compliant Patient Portal Serving 2M+ Users

MedTrust Health • Published 18 Feb 2026

MedTrust Health’s legacy patient management system was built in 2012 and lacked mobile support, real-time data sync, and modern security controls. Kansoft modernized it into a cloud-native portal with AI-powered appointment scheduling and full HIPAA compliance.

The new platform serves over 2 million active users with real-time health data synchronization across 45 clinics and 3 hospital networks.

Results Achieved

  • 40% reduction in appointment scheduling time through AI-powered optimization
  • Full HIPAA compliance with automated audit trails and encryption
  • Real-time health data sync across 45 clinics and 3 hospital networks
  • Patient satisfaction scores improved by 35% within 6 months
  • Mobile-first design enabling 24/7 access to health records
2M+
Active Users
40%
Faster Scheduling
100%
HIPAA Compliant

Client Overview

MedTrust Health operated a legacy patient management system built in 2012 that lacked mobile support, real-time data sync, and modern security controls. Patient satisfaction scores were declining and HIPAA audit findings required immediate remediation.

  • Industry Healthcare
  • Technology Stack React, Node.js, PostgreSQL, Azure
  • Services Used App Modernization, Data & AI
  • Project Duration 9 months
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