Agentic AI Claims Automation Cutting Processing Time by 75%
SecureLife Insurance processed 50,000+ claims monthly with a fully manual workflow. Kansoft implemented an agentic AI system that autonomously processes claims, verifies documents, detects fraud patterns, and routes edge cases to human reviewers.
The system now auto-resolves 92% of claims within minutes instead of days.
Results Achieved
- 75% reduction in average claims processing time
- 92% of claims auto-resolved without human intervention
- $8M in fraudulent claims detected and prevented in first year
- Customer satisfaction scores improved by 40%
- Claims team reallocated from processing to complex case resolution
Client Overview
SecureLife Insurance processed 50,000+ claims monthly with a fully manual workflow. Average claim resolution took 14 days, fraud detection was reactive, and customer satisfaction was declining due to slow turnaround times.
- Industry Financial Services
- Technology Stack GPT-4, LangChain, Python, AWS Lambda
- Services Used Agentic AI, App Modernization
- Project Duration 6 months
Download Case Study
Fill in your details to receive the complete case study as a PDF.
Thank you!
We'll send the case study PDF to your email shortly.
Related Case Studies
Real-Time Payment Gateway Processing 50K Transactions per Second
Built a high-throughput payment processing engine handling 50K TPS with sub-100ms latency, replacing a legacy batch system.
HIPAA-Compliant Patient Portal Serving 2M+ Users
Modernized a legacy patient management system into a cloud-native portal with real-time health data sync and AI-powered scheduling.
AI-Driven Fleet Management Across 12 Countries
Developed an intelligent fleet management platform with real-time GPS tracking, predictive maintenance, and route optimization.