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Case Study Telecom

Network Performance Optimization Using Real-Time ML Pipelines

ConnectX Telecom • Published 8 Sept 2025

ConnectX Telecom served 15M+ subscribers but struggled with network congestion during peak hours. Kansoft built a real-time ML pipeline on AWS that analyzes network traffic patterns, predicts congestion 30 minutes ahead, and auto-scales resources proactively.

The system processes terabytes of network telemetry data in real-time.

Results Achieved

  • 52% reduction in network downtime through predictive scaling
  • 30-minute congestion prediction window with 94% accuracy
  • Automated resource allocation across 2,400 cell towers
  • Customer churn reduced by 18% in the first quarter post-deployment
  • Network capacity utilization improved from 62% to 85%
15M+
Subscribers
30min
Prediction Window
52%
Less Downtime

Client Overview

ConnectX Telecom served 15M+ subscribers but struggled with network congestion during peak hours. Their reactive monitoring approach meant issues were detected only after users experienced degraded service, leading to rising churn rates.

  • Industry Telecom
  • Technology Stack Apache Flink, PyTorch, Kubernetes, AWS SageMaker
  • Services Used Data & AI, Cloud & DevOps
  • Project Duration 8 months
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